Keynote Speaker 41st Institute of Hospitality in HealthCare National Conference

Cultivating a Culture of Change through Psychological Safety (22158)

Rob Horstman 1
  1. EQ Mnds, Northampton, WESTERN AUSTRALIA, Australia

Today, we will explore how empathy, reflection, and vulnerability can build a culture of psychological safety and creativity. This session will help you embrace discomfort and equip you with tools to communicate more empathetically.

Key Learnings:

  • Establishing a psychologically safe framework
  • Practical strategies for creating psychological safety
  • Fostering resilience within teams
  • Effectively navigating difficult conversations